Paia Inn Policies

The management at Paia Inn has developed a series of policies and procedures, in order to ensure that all guests enjoy a pleasant experience while visiting. Select from the list below to learn about the policies and procedures of the Paia Inn:

• Confirmed Reservations
• Advance Deposit Policy
• Payment & Cancellation
• Policy Extra Guests
• Weekend and Holiday
• Minimums
• Pets
• No Smoking Policy
• Check-In Time Check-Out Time
• Room Damages
• Excessive cleaning
• ADDITIONAL INFORMATION

Confirmed Reservations

We accept Visa, Master Card and American Express. If the reservation is done on-line, a confirmation will be provided via email. A confirmed reservation will hold your accommodations through the night of your arrival. Once you have confirmed your reservation, you are guaranteed a room. The minimum check in age is 21, with a Photo ID required at time of check in.

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Advance Deposit Policy

All reservations will require an advance deposit equaling an average of one night stay at the time of booking.

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Cancellation Policy

For reservations LESS than 7 nights, we require a one night's deposit to secure the dates, and we have a 24 hour cancellation policy. For reservations MORE than 7 nights, we require a 50% deposit to secure the dates, and we have a 30 day cancellation policy. Guest services will contact you personally to finalize this type of reservation.

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Extra Guests

All rates quoted are based on your selections chosen for Adults and Children. Any alteration in these numbers will result in a different price quote.

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Pets

Pets are not allowed in the rooms or on the grounds of the Paia Inn.

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No Smoking Policy

Smoking is not allowed in the rooms or inside the Paia Inn.

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Check-In Time

Our check-in time is anytime after 3pm.

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Check-Out Time

Our check-out time is 12 NOON.

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Room Damages

You are responsible for leaving the room in the same condition (with normal usage) as it was when you arrived. The registered guest will be held responsible for any and all damages to the room, found during the stay or after departure.

This property is privately owned and operated. We reserve the right to refuse service to anyone. We assume no responsibility for accidents or injuries to guests or vehicles. We will not be held responsible for loss or damage to valuables that are not secured properly.

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Excessive Cleaning

Paia Inn reserves the right to charge the guest's credit card should there be excessive cleaning or repair needed in the guest room. Guest(s) shall leave premises in clean, undamaged condition. If additional cleaning is required after your departure, it will be billed at a rate of $75 for excessive cleaning.

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ADDITIONAL IMPORTANT INFORMATION

Parking

We have limited on-site parking based on a first-come, first-serve basis. There is a public parking lot one block away.

Phones

Phones located in room are provided and available for local service only.

Computer/Printer/Fax

A computer and printer are available in our upstairs living area for our hotel guests’ convenience. A fax is located in the downstairs office area. This may incur a small usage fee.

Maid Service

Daily maid service and clean towels are provided to the hotel guests.

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Front Desk

The Paia Inn Hotel maintains a 24 hour front desk.

Paia Inn Hotel 93 Hana Highway Paia, Maui, Hawaii 96779 Tel. (808) 579-6000 Fax (808) 579-6001 Toll Free (800) 721-4000 Info@PaiaInn.com

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